Last updated: November 11, 2025

etherWhere Corporation (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our asset tracking mobile application collects, uses, and shares information when you use it on iOS devices.

The Privacy Policy applies to your download, access, and/or use of the App, whether on your computer, on a mobile device, or our website. The Privacy Policy also applies to any other services that we may provide in relation to our App, asset-tracking tags, or website.

When you download, access and or use our App, you acknowledge the collection and use of your information according to this Privacy Policy, including etherWhere Corporation’s use of your data for advertising and marketing purposes.

1. Information We Collect

When you use our App, we may collect the following types of information:

• Device and App Information
  • App version, usage analytics, and performance data
  • Crash logs and diagnostic information
• Location Data

By using the App, you grant location permissions to etherWhere corporation, to collect precise and approximate location of a tag using GPS and Bluetooth and LTE technology to:

• • Track and display the location of registered assets
  • Enable real-time asset monitoring, such as temperature and route tracking
  • Improve system accuracy and functionality

Please note that location tracking of the asset cannot be disabled since it is one of the primary functions of the App.

• Asset Information

We collect information related to the assets you register and track, such as:

• • Asset IDs, names, and types
  • Barcode or QR code data (if scanned)
  • Environmental information, such as temperature
  • Asset location and movement history (when tracking is active)
  • Associated user or facility information (if applicable)

• User Account Information

If you create an account within the App, we may collect:

• • Name, email address, and password
  • Organization or company information
  • User roles and permissions within the App
• Optional Support Information

If you contact our support team, we may collect:

• • Your contact details (e.g., name and email)
  • The content of your messages or attachments

2. How We Use Your Information

We use your information to:

• • Provide, operate, and improve the App and related services
  • Track, manage, and report asset locations and environmental details
  • Authenticate and manage user accounts
  • Communicate important updates or service notifications
  • Analyze App usage to enhance user experience
  • Ensure system security and prevent fraud

3. Sharing of Information

We do not sell your personal information.

We may share your information only in the following situations:

• • Service Providers: We use Amazon Web Services (AWS) to securely host data and perform cloud processing on our behalf.
  • Legal Compliance: We may disclose information if required by law, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third-party service providers are contractually required to safeguard your information and comply with applicable privacy laws.

4. Data Storage and Security

We store and process all data using Amazon AWS servers, which employ industry-standard encryption and security practices.

Your data is transmitted securely using HTTPS and stored with appropriate access controls.
Despite these measures, no electronic storage or transmission is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your data only as long as necessary to:

• • Operate and maintain the App service
  • Comply with legal and contractual obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account or personal data by contacting us at info@etherwhere.com.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• • Access, correct, or delete your personal data
  • Withdraw consent for data collection (e.g., location tracking)
  • Request a copy of your data in a portable format
  • Object to or restrict specific data processing

You can manage many of these preferences directly in the App or by contacting us at info@etherwhere.com.

7. Children’s Privacy

The App is not intended for children under 13 (or under 16 where applicable).
We do not knowingly collect personal information from children. If we discover that a child’s data has been collected, we will delete it promptly.

8. Third-Party Services

The App uses third-party technologies and integrations, including:

• • Amazon AWS (cloud hosting and data storage)
  • Apple iOS frameworks (location and Bluetooth services)

These third parties have their own privacy policies governing how they handle information. We recommend reviewing their policies for more details.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will post the updated version in the App and update the “Last updated” date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

etherWhere Corporation
📍 920 Hillview Ct., Suite 160
Milpitas, CA 95035
USA
📧 Email: info@etherwhere.com
🌐 Website: www.etherwhere.com

Summary for Apple App Store Submission

• • Data collected: Location, identifiers, usage data, and asset data
  • Data linked to user: Yes (account and asset data)
  • Data used for tracking: No (data used solely for asset management)
  • Third-party hosting: Amazon AWS
  • Opt-out options: Users can disable location access and request data deletion